Impact
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Agentic Chat

Chat that investigates, not just answers.

When a question needs more than a lookup, General Chat escalates on its own to a tool-calling loop - searching knowledge, querying Datadog, inspecting code and proposing MongoDB queries - all within one turn.

How it works

  1. 1 Ask in General Chat as usual.
  2. 2 If the question needs investigation, chat escalates automatically to a tool loop.
  3. 3 It runs the tools it needs and returns a synthesized, grounded answer.

Behind the beta_agentic_chat flag - request access.

What you get

Use cases by role

How different people on the team get value from Agentic Chat.

PM / Product

Get an investigated answer to a "why is X happening" question.

Developer

Let chat pull logs and code together on a tricky issue.

QA

Turn a vague symptom into a grounded, multi-source answer.

Support

Get a deeper answer when a simple lookup is not enough.

CTO / Eng lead

A gated, autonomous investigation layer over chat.

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